Refund Policy for Viva Egypt

At Viva Egypt, we strive to provide the best travel services to our customers. If you are not satisfied with our services, you can benefit from our refund policy as follows:

Refund Conditions

  • A refund can be requested within 14 days from the date of booking.
  • The refund request must be made at least 7 days before the start date of the trip or service.
  • The full amount will be refunded if the request meets the above conditions.

Refund Process

  1. Submit the Request: Please contact us via email or phone to submit a refund request. The request should include booking details and reasons for the refund.
  2. Review the Request: Your request will be reviewed to ensure it meets the refund conditions.
  3. Refund: If the request is approved, the amount paid will be refunded to the original payment method within 14 days of approval.

Contact Us

If you have any questions or need assistance regarding our Privacy Policy or Refund Policy, you can contact us at:

We are here to serve you and strive to make your experience with Viva Egypt enjoyable and comfortable. Thank you for choosing us!